Customer Service

Open Support Ticket

For information on Shipping & Delivery as well as other policies, please see the Company Policies Page.

Customer Service matters to us! At Deep6, we believe the heart of every business is customer service. It is one of the most important components of being a successful brand. To that regard, we promise to do our very best to satisfy your needs if any questions arise. We may not be able to satisfy everyone, but we are darn well going to try our best!

First, have a look at our FAQ page located at https://www.deep6gear.com/faq to learn about our product guarantee, warranty information, and service plans, if you still have questions, please don't hesitate to contact us!

To better serve you, Deep6 has implemented a support ticketing system for providing customer service in a timely fashion. So please use the provided link provided above titled "Open Support Ticket" to open a support ticket, or send an email directly to support@deep6gear.com and a support ticket will be automatically opened for you. You may also access the support ticket portal at any time directly by visiting our support page at https://www.deep6gear.com/support.

You can also contact us via telephone at +1-404-214-7081 during normal business hours, Monday - Friday 9am - 5pm EST/EDT.